Reviews

Great experience here at Castle Self Storage. Amazing customer service and facility is super safe and clean. Highly recommend to anyone in the area needing self storage!

Great customer service. Very professional and easy experience.

Have used Castle Storage twice and both times they have excelled in every way compared to other storage facilities.

It was an amazing experience at castle storage! Quick and easy to get the storage I needed, safe,clean all you need !

Excellent attention to detail. Great customer service 👍🏻

I have had a storage unit there for almost three years and I moved out today. My experience over these past few years exceeded all expectations. Michael was always so helpful and went above and beyond in every way. I cannot recommend this facility enough! Thank you…

Great service. Very clean.

Michael & Kate are terrific.!! The unit and building is so clean and they are super accommodating to all of my needs!!!

Easy sign in process. Mike knew me from the past 4 years of storing my boat gear at castle.

Great storage facility, well managed

Very well maintained and clean. They took the time to explain the rental agreement and personally walked me to my unit. I left feeling very satisfied that my belongings would be in very good hands.

Michael is an excellent manager and enjoyable to work with. Capri, also!

I was very pleased with the curteous people I dealt with, and would definetly use the Storage Facility if I had to store my personal belongings.

Kate was beyond helpful!! The building is clean, easy to navigate, and secure. Definitely a much better experience overall than other big name storage facilities I’ve used in the past.

Nice, clean and easy to access. I highly recommend this storage facility.

I recently rented a storage bin from Castle Self-Storage in Weymouth, Ma. The customer representative, Capree Lafford, could not have been more helpful and enthusiastic. She addressed all my needs and concerns and made this a very good experience for me. I would recommend Castle Self-Storage to one and all!

This is the best, most up to date and secure storage facility in the area, by far. The service is great, Mike will take care of you. Well run and well maintained. I could not be happier here!

Great place if you need storage, the staff is excellent, if you need there assistance they are there to do so

Best place ever. Staff is amazing. Particularly Capree who helped me from the day i signed in to over a year later when I was ready to give up my unit. Helped me during an uncertain time in covid when I was between moves/jobs. stored a lot of my stuff there for over a year with zero complaints. Clean, no bugs, easy accessibility, temp controlled. Best place ever, Capree is an absolute joy and the nicest person.

Great people who there

Had a great first experience securing a unit here. Facilities were great and the staff were incredibly helpful and personable!

Capree is awesome! Her immediate attention to meeting our storage needs helped make this part of moving so much easier! Her kind and pleasant personality is worthy of a praise!

We were greeted and informed about all details of our storage unit with accuracy, professionalism and in a respectful & timely manner. The unit was clean and ready for the move. I would highly recommend Castle Self-Storage in Weymouth.

Love this storage the employees are awesome and helpful

Mike is very knowledgeable in what he does and offered me great options for my storage needs and always works with me month to month with payments and security. Definitely recommend.

I Just rented space here and was impressed with the cleanliness and staff. Capree walked me through everything and went above and beyond!

Great, friendly service, and the premises are immaculate. Great place overall!

The woman at the front desk was amazing, and so knowledgeable. She had a amazing customer service skills! i am very happy with my decision w castle storage. The property is very well maintained and very easy to access.

The staff was extremely helpful and friendly. The facility was spotless and move in was perfect. I'd highly recommend Castle in Weymouth.

Checked out other storage locations / companies before picking this one. Now I've had units for 3, or so years and still currently. Highly recommended! Super clean and helpful employees.

Great people who work Michael goes above and beyond the call of duty and all you need's I've been a steady customer and I haven't had not a problem I would recommend them I give him five stars because I use other storage areas and then not even close.

Hours are a little annoying other than that this place is always clean.

I just removed all my items and I will miss working with Michael and Donna who are super customer service folks. The building is clean, climate controlled and the managers are so accommodating and easy to work with in all aspects. Highly recommend! MR

All great so far...

I've used this facility for three years and had three different size storage units. Excellent facility, very well maintained, great admin service and security much appreciated, highly recommend

Great customer experience. Quick to rent a unit online, a few papers on site and we were all set. They even helped me load. Thanks!

My experience with castle storage was great

The customer service here is WONDERFUL!!! I used this storage facility for 2 years and was truly impressed with the level of service I received. Michelle is the manager here and she is extremely friendly and helpful. She goes above and beyond to make sure you are satisfied and happy, she made the entire process a pleasure. (Moving can get very stressful) The facility is nice and clean, there's a lot of parking and bays to pull up car and dollys to help with moving your things. Plus convenient location. If I ever need storage again I will never go anywhere else, that's for sure!

Great place to store your belongings.

Office staff is very friendly and helpful . Clean facility, well lit and temperature controlled.. so easy to sort your stuff it is bad weather out there!!!

Michael checked me in and walked me through the paperwork. He showed me the two entrances and exit, and moved my storage unit so I would not have do work around a beam at the back of the unit. Castle supplies moving carts which makes it easier to move my junk into the unit.

Beautiful and clean storage space. Private alarm system and sprinkler inside unit. I'm secure with my choice of where my vehicle will be stored for the winter.

Terrific personalized service in a clean, convenient location. Available units are posted on their website. Prices are tailored by floor and convenience. You will be given a tour to see what works best for you. Security is outstanding.

Michael and Bob provided excellent service - Friendly, knowledgeable and efficient! Facility is well taken care of with lots of size options. Thanks Castle staff!!!

Ckran, safe, good service

Scott & the crew are the best, easy to work with and there when you need them, highly recommended facility!!!

Clean quiet and has a.c.

Raquel and Brenda are all stars. Very helpful and pleasant.

Raquel was great both at taking care of getting the paperwork done quickly and explaining everything! Space is perfect !

Outstanding service. Good price. Brenda and Raquel Rock! 😀😉🤩👍😎⛳️👍

Was greeted by Raquel. She was informative and knowledgable. We got exactly what we needed for space.

Friendly and helpful staff. Easy access with keypad. Suggest better lighting.

Brenda was most helpful, courteous and professional!

Just the space we needed, a reasonable monthly rental, very helpful people to assist us and ease of getting our belongings into our storage unit makes Castle Self Storage a very good deal for us.

Exceptional service!

I love place so much...I got a job there over 8 yrs ago. Love it. Home away from home

Convenient location and clean/safe environment

Convenient right on rt 3a weymouth across from uhall .nice storage units.people who work there are great and extremely helpful.

Place is always clean and very accessible

Clean, bright, safe location. Very well maintained and the staff are kind and supportive. Would have liked at least one day a week (or more) where you could access later at night to support those of us who work later hours. I would highly recommend this location to others.

Great people! Clean, secure, easy access. Good location. Win-win-win!

I’ve had a unit here at Castle Self Storage for over a year and couldn’t be happier with the experience! The facility is incredibly convenient to access, well-maintained, and secure. The staff is friendly and professional, making the entire process smooth and hassle-free. Highly recommend this storage company for anyone looking for reliable and easy storage solutions!

friendly staff, good location, clean

The facility in Taunton, MA is clean and organized well. And the management and staff are terrific! Very welcoming, professional and accommodating - well done!

Great people, Carla and Donna are wonderful! Everything is clean, organized and great prices!

From the moment we walked in the staff were very friendly and attentive to our needs. They explained all of our options thoroughly and helped us with making sure our storage needs were addressed. Every time we needed anything they were more than helpful to help us make sound economical decisions. If you ever need a place for storage I highly recommend the services from this staff and location as they will meet your requirements and needs.

Very afford climate control facility the staff here that works here are awesome I cannot ask for anything better facility is excellently cleaned great place to have your belongings especially if you're looking for a facility that is all climate controlled highly recommend

5/5 star rating at Castle Storage Taunton location. First off the place is clean so someone definitely takes care of the property. The employees are super nice. I am new to storage and the lady was nice and showed me which lock and where my storage space was and how to use the code. Then I just got rid of my storage area today because I didn’t need it anymore and the employee came and helped me get rid of the stuff I didn’t want to bring with me. They have no problem with you using the dumpster which is a huge plus. You would think the employees at a storage place would be like the dmv but they are not. I think I signed one paper when I first got it and showed my license. A huge plus is they let me put my 125cc Honda monkey motorcycle in the storage as long is it had no gas. I got a 5x9 storage I believe and it was 99$ a month. Like I said I wish it was 24/7 so I could bring my motorcycle back at night when I was done riding but sadly these companies have to deal with their insurance companies, it’s not their fault. Better hurry and get a spot because it looks like the spots go quick.

Love this place

Staff was friendly and helpful. Storage units are clean and well maintained and I felt the price was a good value. Happy with my experience.

This place is great inside storage I luv the people that work there clean never smells they have bathroom you can use great place to keep ur bike safe n out of the weather

Safe and secure,will definitely be renewing my payment for next month and onward as well!no complaints

It has been a great experience and very clean place.

I have used Castle Storage on and off for a few years now. They are all so friendly and accommodating. The place is so clean and neat. The temperature control is great. The prices are reasonable and you get one month free. I highly recommend this storage unit.

It was clean and the staff was very friendly and professional. It even has a/c and wooden carts you can use to bring items in and out of the facility. Highly recommend if you’re looking for a storage unit.

I went in there originally just to ask some questions and to see about viewing a few different size units. I dealt with Scott. One of the nicest down to earth people i have ever dealt with that operates a buisness. I went back roughly 3 weeks after we spoke and he remembered my name what unit i was interested in and then had no issues helping me do all the paperwork needed to rent the unit. The facility always clean when I have been there. No trash laying around. I can say i am very happy with my decision to go threw them definitely highly recommend looking into if you are in search of a storage unit.

Everyone was so nice and helpful. When I didn't close on my house on the expected date they worked with me so that I wasn't stuck paying a whole month for a couple extra days. I definitely recommend this place for self storage.

Need longer hours

Professional and clean! Very nice personnel.

Management is great

Nice place, nice people. Good location too

Easy breezy set up.

I had an issue moving into the storage unit I rented and no longer needed it. The company offered me a refund for the unused days and even prorated a few days earlier! They were a life saver!

My experience was with castle self storage on county St. In Taunton, Ma. Was excellent. I was met by Missy an employee of Castle Self storage. She went out of her way to explain everything I needed to know. She was very knowledgeable about everything I asked her about the unit I rented she was not pushy trying to talk me into a more expensive unit to rent. She took time to show me the unit and asked if it met my all of my needs , she went out of her way to explain how to use the keyboard with my password to get into the storage area. I highly recommend castle self storage

Super friendly upon arrival. Explained everything. Smile on their faces. All in all very good experience. Place is extremely clean, and very secured. Cameras everywhere. Staff always on site for any problems.

I was in dire need of a 10x15 storage unit but there were only a couple left online. I was having trouble renting a unit online via my smartphone or from a desktop PC. Donna & Missy have been extremely helpful, kind & understanding during my initial steps for securing my unit. Now that I got my storage unit I can “move on” to the next step of this phase in my Life. “Move on”-Pun intended…

Great service, staff aways friendly and helpful. Facility clean and well kept. Outside grounds always clean. Building always secure when we were there. Individual security code needed to get in. I have no reservations about using this storage facility in the future!!

Really nice people to deal with. Units are secure, well kept. I look forward to going!

Friendly people, professional staff, clean and orderly facilities

I love being a customer at this clean, modern facility. I've also met old friends and new ones here.

The facility is very clean, very secure, and well lit and the location is great. The manager, Donna was very friendly, helpful and knowledgeable. My overall experience was excellent all the way around and I would definitely recommend this facility.

Friendly, helpful, patient staff. Facility was exceptionally clean. Answers to my questions were clear and helpful. Glad I found this safe, easy to find place to store my belongings!

I was very impressed with the professional service from renting the unit to moving in. The facility is very clean, well-maintained and secure. The staff is great and always available to help. Overall a great storage facility.

GREAT THE.ATMOSPHER IS SPLENDID THE ATTENDANCE ARE GREAT.

This was the best location I have been too! Clean organized I felt completely safe as a women. The staff here was wonderful Donna and Susan were so helpful !!!! Scott the general manager was great handling any concerns. I got a space here while I was opening my retail company I just needed some more space they really helped out with great prices!!

Castle storage is amazing

Highly recommend Castle Storage. Raquel helped me with getting documentation for my storage unit for insurance reimbursement. She was professional, courteous, and knowledgeable. Raquel really went above and beyond.

Consistently friendly interactions with the staff there over many years!

Great place. Professionally managed by people who care.

Above and beyond excellent service from the saleswoman.

Very helpful on a different tip

JPL was excellent explaining the details and processing my payment. He was extremely helpful and efficient. MPM

Extremely helpful and friendly people. There are units available as of today.

Super easy to reserve and get set up. The management team is very friendly and this location has very reasonable price for city storage units.

Great storage facility I love it people running the place very nice could do enough for you thanks

Cannot speak highly enough of the management that maintain Castle Self Storage in South Boston, MA. Always a pleasure working with them, and they appreciate your business.

Castle self storage was great! They were friendly and make the entire process easy.

Castle storage provided a simple and easily accessible place to keep our treasures while downsizing until we could find a home for them. Scott, the manager, was friendly and helpful upon arriving and departing Castle Storage.

Wonderful employees..very helpful. Rented a storage unit for over 2yrs. Great experience...clean area's.

I needed a small storage space and Castle offered me a unit that was absolutely perfect for what I needed. Jean Paul was very friendly and helpful, in fact when he showed me the unit I did not believe that my belongings would fit in what appeared to be such a small space, but he reassured me that it would work and he made it happen.

Staff here is awesome and goes above and beyond. I definitely would recommend this place for your storage needs!

You can get inside with your code, and the motion sensors turn on the lights as you wander around inside looking for your locker. Spaces to pull up/back in your truck, too.

I have been renting from here for a while now and I'm very impressed with the service and satisfaction of the facility staff. Never had a problem so far they always give me heads up if there is a concern or changes in the facility...I recommend them to whoever would like to choose a good and well respected storage facility.

The storage it’s self is very clean and accessible. Right off the hallway and between two train stations. I would recommend anyone in the South Boston, Dorchester, South End and Downtown Boston area.The staff at the storage were very professional and are there to help you all the way.

jp was very helpful he was courteous and respectful and a it was a pleasure doing business with you

Amy was super helpful, explained options and helped get me set up in no time at all. The best option in South Boston for storage.

Great service and prices! Highly recommend!

The people here are extremely helpful and frankly just plain nice. The place itself is clean and very well run.

(Translated by Google) Excellent (Original) Excelente

Highly recommend Castle storage facility! We were moving out of Boston and had to store our belongings before the movers came to ship them overseas. We ran out of space in one storage unit and had to get a second one - the managers were super nice and got us a second unit close by the first, as well as not charging us full month price for it. They were super helpful and flexible when we needed to organise a delivery to the storage too! Definitely recommend, very good customer service!

Very clean and great staff.

The staff are amazing...

I've been a customer for over 10 years and have upgraded my storage unit twice over that time. Staff is knowledgeable and always proactive on the logistics of moving and storing. I would recommend Castle to anyone needing a convenient, safe and easy-to-navigate storage facility.

Convenient location, well serviced, clean, and friendly personnel! I have been a happy customer for 16 continuous years!

A great storage space. Inexpensive and clean

I've been renting a Unit for 4 years! The staff are helpful and nice!

The service was great! Moving my things into the storage unit was super easy and the staff was incredibly friendly and helpful.

Clean friendly and inexpensive

I've been there about 4 going on 5 years and they are with out a doubt the best long term storage facility on the South Shore! Just Ask for Michelle or Steve they are the best! 5 stars all day!

What a difference from our terrible experience with istorage Hingham. Highly recommend Castle Self Storage in Braintree. No sneaky rate hikes, clean, working door handles, affordable, secure and great customer service.

This place is great . Sue is so helpful & knows all about the storage world which I did not ! It’s clean & big & the containers have a lot of light & are very big . Great place to storage your beloved belongings

Easy to get to. Clean.

Friendly and reliable

I've used their services at different locations for years and have been very happy. The facilities are immaculate; the temperature is always right; I feel that my things are safe and many of the staff are terrific. I highly recommend them for anyone looking for a safe, clean storage place.

Very professional & knowledge staff. Place is very clean. There is always someone there to answer questions or any concerns. I really like it! Highly recommend.

I've been storing all my stuff here for years its clean no mice verry friendly staff

Great place , friendly workers , very happy with the facility.

Castle takes good care ofe andy families possessions while we look for our place. Michelle is great always smiling and happy willing to help.

It's clean and the prices are right and the employees a polite

I am relatively new in town and need storage. On my way to Public Storage I stopped off at Castle. What the hell right? The cleanliness, and security started to change my mind. Steve was the game-changer. Friendly, knowledgeable, and forthright. After speaking with Steve I decided to take my business to Castle.

Love the customer service to the fullest! They are SUPER patient, helpful, and beyond accommodating with my expectation and personal needs. Been storing my stuff for over a year and so far couldn't be happier 🤗

Very helpful and nice, when I didn't understand something they took the time to help me understand it. The general manager and the man working there now have been amazing! Vs public storage where they were never any help and kept trying to take extra money, always very rude

Very easy to retrieve Amazon packages.

Such a great place to do business. I am very happy with my climate controlled unit. Michelle and Steve are so accommodating, professional, and friendly. I highly recommend Castle Self Storage.

close to home,clean and open until 7pm

Castle is an excellent establishment. There are multiple choices of units. The managers are friendly, responsive and professional. The leasing process is speedy and efficient. The premises is always immaculate. Moving possessions in and out is simple. We’re very pleased to have chosen Castle for our belongings.

First class all around.Michele made the whole process a pleasure.Thanks for your help.

Well, I think Castle Self Storage is an excellent choice for storage. I got the best price for my area and great move in time and no hassles. Thanks!

The gentleman was very helpful and answered all our questions Would recommend Castle to anyone for their storage needs

Michelle was so nice and personable when helping me and my fiance set up a storage unit. I was expecting the process to be a little stressful due to past experiences with u-haul. And the price made it all the better! Thanks Michelle!

Large facility which is climate controlled. Clean and not very busy when I visited so felt comfortable with safety and healthy concerns. Everyone wore masks and kept physio ally distanced

Always there to help and work with you.. and the place is clean and safe

Castle self storage is an excellent place to keep your stuff safe. The staff is friendly and extremely accomadating to your needs. Do not hesitate to use Castle if you're looking for storage.

I needed a storage unit in a hurry, and the staff were very accommodating, courteous, and professional. Their efforts made my move a lot less stressful. The building is clean, neat, and well lit. I was glad to have found them! Thanks Michelle, Justine, and Steve!

I needed a place to store some of my belongings temporarily and couldn't have picked a better storage facility. I feel that my belongings are very safe here. The manager Michele is very accommodating and is wonderful to deal with, aside from being very efficient as well. I highly recommend this place. It is very clean too.

Just wanna correct the 3 star "no word review , guess whoever posted that review couldn't activate "spellchecker".I just would like to express how much I appreciate the security and peace of mind knowing that our possessions are safe.The staff is phenominal.Again I would like to say"thank you" !I would most definately reccomend this facility👍

moderate price per unit, convienient hours with supplys and materials handy.

Very. Good

My things were stored there for 3 weeks and they charged me for 2 months, because it was the last week of September and the first two weeks of October. That's ridiculous!

I have had a great experience with this storage unit. The people are very nice and helpful. I would not want to move my things anywhere else. Just take into consideration their hours. It's clean and watched while they are there. CCTV are there also. I like that.

Great climate control storage. Price keeps going up each year which I'm not happy with since I'm a long term renter!

Little bit on the expensive side

Great place. I will absolutely refer this facility to anyone that is looking for a storage unit. The staff is efficient,friendly and very accommodating. The facility is well lit and appears very secure.The overall experience has been great.And to my surprise they were offering a free month ,definitely a pleasant surprise! Thank You!

Help is awesome

Very nice people to deal with, made me feel welcome. Very nice facility and excellent pricing compared to other companies.

The building is brand new so everything is very clean. The employees were all very friendly and helpful. I did mention quite a few typos in the contract and they said that would be sure to let the main office know. Overall very happy with my experience!

Very friendly and supportive

Paul and Paige were very friendly and professional! They made my experience easy and pleasant. I wish moving my stuff was that smooth and easy. I took advantage of the Prepay and save option they have! It was easy and I'm paid up through March. The facility is new so it's so it's nice and clean. I highly recommend this place!!!!!

Clean, bright, climate controlled facility. Easy access. The team was professional and courteous and the sign up process was fast and efficient. I feel that my belongings are safe here and will remain in great condition. Thanks to the Castle Self Storage team for making it so easy to sign up.

Alright, so my mother and I came to this location to rent out a storage unit...and must I say...the place is amazing. The two staff working at the time, Paige and Tom, were positively amazing people and were very kind to us despite us coming in at very last minute. I can not wait for Future conversations with them when I go to my unit! Thank you guys so much!

Very pleasant experience! The folks at the front desk were extremely friendly and helpful, found me just the storage unit I needed. First class!

Clean, spacious and affordable !!! Access to our unit is easy with dolly’s to help you bring your belongings up and down elevators. Attendants are friendly and helpful !!!

My mother and I love how clean and well kept this place is! Our things stay secure and each unit has its own personal alarm so you can have peace of mind knowing all your items will be safe and sound. Easy and secure access and it’s all temperature controlled units so we don’t have to worry about our belongings. Very friendly people working there too which is a plus!